FAQs

Soy wax candles are safe and environmentally friendly. It is an all-natural product, it contains no glycerin, provides clean burning and is non-toxic.
Soy wax is a renewable resource and does not produce soot, making it completely safe for children and pets. It also burns better and longer than regular paraffin wax.

Burn times may vary based on size and shape, but sculptural candles are generally crafted to burn efficiently while showcasing their unique designs.

Black smoke, or soot, is usually caused by an untrimmed wick. Always trim the wick to about 1/4 inch before lighting, and avoid burning candles in drafts, as these can cause uneven burning and smoking.

While most people can use scented candles without issues, some individuals may be sensitive to certain fragrances. If you have known sensitivities, it's best to avoid candles with those scents and ensure good ventilation when burning candles.

The strength of a candle's scent can be affected by the size of the room, the candle's size, and the type of wax and fragrance used. Make sure you are using the right size candle for your space and allow it to burn long enough to warm up and release the fragrance - typically about 45 minutes to 1 hour when using it for the first time.

Yes! heymood is an eco-conscious team committed to using biodegradable materials and minimizing waste.